Apollo Hotel Bayswater Reviews

When arrived card machine wasnt working made to go back out to get cash for room before booking in. Then when booked in was told not staying here but at a hotel a little further down road. They then escorted me down street to next hotel. Room here was very basic and un clean ..
Not sure why laterooms have this hotel in site
Very un happy

I have stayed at many hotels, the quality of the room, the size, the amenities and the overall attitude of the staff left much to be desired. I was called after 10.00pm at night demanding payment in cash on my first night as their card machine was out of action and I was told I was the only resident who had not paid and they must have cash. The staff were unfriendly, the people serving breakfast were more intent on having a joke in the kitchen and scowled if you asked for some toast or tea. I would never recomend this hotel, for the price it was a complete and utter rip off. If this is what we offer to visitors to the UK then this is no recommendation.

The hotel was clean and suitable for what I wanted, only real down point was breakfast, cornflakes or roll, that was it really! Does need a lick of paint though!

TWO days without hot water. Bad enough but instead of acknowledging and accepting problem, staff and management lied and tried to con me and other residents into believing it was everyone elses fault but theirs!
Might not have been their fault but all I want from a hotel is a clean room, nice breakfast, quiet surrounding and honest information about resolution of problems (like no hot water). The honesty and quality of service especially breakfast was poor. If staff were as efficient in providing a hotel service as they were in making sure I paid for the room, this would be an excellent hotel .
But I suspect there is a long way for them to appreciate the finer points of providing a hotel service. I will not be going back under any time soon.