I have stayed at many hotels, the quality of the room, the size, the amenities and the overall attitude of the staff left much to be desired. I was called after 10.00pm at night demanding payment in cash on my first night as their card machine was out of action and I was told I was the only resident who had not paid and they must have cash. The staff were unfriendly, the people serving breakfast were more intent on having a joke in the kitchen and scowled if you asked for some toast or tea. I would never recomend this hotel, for the price it was a complete and utter rip off. If this is what we offer to visitors to the UK then this is no recommendation.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly