Back To Apollo Hotel Bayswater details page
Apollo Hotel Bayswater Reviews
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property
All reviews are rated out of 5
Showing 1 reviews - Most recent listed first
TWO days without hot water Bad enough but...
TWO days without hot water. Bad enough but instead of acknowledging and accepting problem, staff and management lied and tried to con me and other residents into believing it was everyone elses fault but theirs! Might not have been their fault but all I want from a hotel is a clean room, nice breakfast, quiet surrounding and honest information about resolution of problems (like no hot water). The honesty and quality of service especially breakfast was poor. If staff were as efficient in providing a hotel service as they were in making sure I paid for the room, this would be an excellent hotel . But I suspect there is a long way for them to appreciate the finer points of providing a hotel service. I will not be going back under any time soon.
Reviewed by Brian Morrissey; Reviewed in Feb 2010
TWO days without hot water. Bad enough but instead of acknowledging and accepting problem, staff and management lied and tried to con me and other residents into believing it was everyone elses fault but theirs! Might not have been their fault but all I want from a hotel is a clean room, nice breakfast, quiet surrounding and honest information about resolution of problems (like no hot water). The honesty and quality of service especially breakfast was poor. If staff were as efficient in providing a hotel service as they were in making sure I paid for the room, this would be an excellent hotel . But I suspect there is a long way for them to appreciate the finer points of providing a hotel service. I will not be going back under any time soon.
Reviewed by Brian Morrissey; Reviewed in Feb 2010
1
out of 5
Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our terms and conditions.