Andaz London Reviews

Having travelled all over the world this is...
Having travelled all over the world this is my favourite hotel so far! Excellent location, lovely furnishings and the staff were very helpful. <br />Would highly recommend staying there, can't wait to go back!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Sep 2009

great location bright modern if a bit posy...
great location, bright, modern if a bit posy or maybe that's an age thing, but, don't expect to sleep in, the plumbing is the noisiest ever, it all starts as soon as someone starts showering. i understand it's eco-friendly but it wasn't the most relaxing break we've had.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Aug 2009

A wonderful experience from beginning to end Exceptional...
A wonderful experience from beginning to end. Exceptional service, chic surroundings, perfecr location for Borough andShoreditch markets.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Jul 2009

We chose the Andaz as I had experienced...
We chose the Andaz as I had experienced nothing but excellence in the Hyatt Hotels when travelling abroad. Unfortunately we were sorely dissapointed! .Definately not equalling the standards of other Hyatt Hotels.<br />We arrived later than our booked ETA only to be informed after a lengthy wait our room was not ready. We returned some 4 hours later (4.50pm) to be informed again our room was not ready.<br />The absence of a reception with traditional checking in/out clearly does not work. Guests were milling around looking lost and it was difficult to differentiate between staff and guests.<br />While staff were nothing but polite and friendly, offering a complimentary drink whilst we awaited our room the presence of our 9 year old daughter escaped their attention and the venue for our drinks was not appropriate.<br />The room, whilst clean and modern, did not meet our expectations or experience of a 5 star hotel. To be blunt we are not sure how this hotel achieved this rating and our only satisfaction was the excxellent location.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jun 2009

mit netter und sehr persnlicher Atmosphre im Empfangsbereich...
.... mit netter und sehr persnlicher Atmosphre im Empfangsbereich, sehr gutes Preis Leistungsverhltnis, zentral gelegen mit perfekter Anbindung zum Stansted Airport
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Jun 2009

Very good place to stay with easy access...
Very good place to stay with easy access to underground<br />One of the better places I have stayed in London and the price was very good<br />Would definitely recommend<br />In room complementary snacks and drinks was an unexpected bonus
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 May 2009

The hotel was great but the staff didn't...
The hotel was great, but the staff didn't seem to know entirely what was going on. A trendy 'no-desk' check-in leaves everyone confused about who was first and we had to produce proof of the package we'd bought, before we could get the inclusive breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 Apr 2009

Excellente prestation stations de Saint-Pancras Un personnel trs...
Excellente prestation, 4 stations de Saint-Pancras. Un personnel trs efficace. Une jolie adresse.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Apr 2009

As soon as we arrived we were upgraded...
As soon as we arrived we were upgraded. The staff were friendly and the room service was excellent. It was a wonderful way to remember our New Year
Reviewed by Marie Rousseau; Reviewed in 11:20 7 Jan 2009

Reading through the reviews before our arrival I...
Reading through the reviews before our arrival I was a little worried that the hotel might have been a little pretentious. However the reality was far from this. The room was amazing with views over the internal of Liverpool Street Station. The inclusive tapas selection was excellent, as was breakast. All the associated restaurants and bars looked excellent, although they were mostly shut on the Sunday night. The hotel is a great place to stay for couples, we had a great time playing in it. Definitley recommend it, great staff. Make sure you go for a meal at the Vietgrill on the Kingsland Road, and easy 15 minute walk away. The set meal is amazing!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Sep 2008

Hotel was fantastic we couldn't fault it however...
Hotel was fantastic, we couldn't fault it.....however, when we came to check out the hotel had added VAT on to the amount we expected to pay which was 28. This may not seem much but we expected to pay the price quoted on late rooms as there was no mention of additional costs in the literature.I have never had VAT added on to a bill before when staying at other hotels. I'm in the process of writing to them about this.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Aug 2008

Reception Room Service Excellent Breakfast although included was...
Reception, Room, Service Excellent. Breakfast although included was very poor quality.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Aug 2008

Arrived with the Friday end of week drink's...
Arrived with the Friday end of week drink's in full swing, so very busy and bustling, just like the neighbourhood ! Excellent arrival into the "living room" Our room was bright & has all the facilities described. We did eat out in the evening. so have no experience of the evening service. The breakfast service is excellent, not self service, a la cart and is open till 11:45 in the morning, which is excellent for us later risers. The quirky local quotes dottted around re-inforce the different nature of this from other hotels. Customer service is very good (We had a problem with a special offer) which was addressed quickly, although I am expecting the complimentary champage through the post any day :-) The mini-bar has a great choice of cold drinks, and my only criticism is my preference for a cup of tea in bed in the morning, which you will have to get from room service. In summary you get what you pay for sdervice and quality
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Jul 2008

I haven't got a bad word to say...
I haven't got a bad word to say about this hotel. Everything was perfect, the staff were ever helpful, the hotel was clean, quiet, stylish and luxurious and the food wonderful too.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jul 2008

This hotel was amazing from the moment we...
This hotel was amazing from the moment we arrived to to the time we left we had 5* treatment. I would strongly recommend this hotel to anyone.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jul 2008

Often star hotels in London are disappointing overpriced...
Often 5 star hotels in London are disappointing, overpriced, outdated and give poor service. Not the Andaz! Recently renovated to an amazing spec, the Andaz is one of the nicest modern 5 star hotels I have stayed in ( I do over 50 nights per year in hotels worldwide). The style is a modern minimalist that is blended well with the historic building the hotel occupies. The service was excellent, the rooms fantastic, as was the selections of restaurants and bars. Our stay included a free non-alcoholic mini bar, ironing service, in-house movies, wi fi , and a compemently non-alcoholic guest bar in the reception (they call the living room). We had champagne and sea food in the champagne bar which was reasonably priced (for London) and breakfast was al a carte and included in the price. The only issue we had was the noise from the hallway came into the room as people went past and the staff were very keen to clean the room in the morning while we were trying to sleep in. Our fault for not putting the Do Not Disturb sign on. All up I would give this place a 9/10, and I think I have found my new favorite hotel in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jun 2008

First class hotel with excellent weekend rates Would...
First class hotel, with excellent weekend rates. Would recommend it to anyone.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jun 2008

Standard room was fairly small and did not...
Standard room was fairly small and did not have an opening window, although the airconditioning did work effectively if not with slightly more noise than I would expect. Free movies and music a gread idea. Fruit juice also a nice idea but no tea and coffe making facilities. Breakfast was good (and included in the room price - thankfully considering the apparent cost), although service and atmosphere not quite what one would expect for a 5 star hotel. In all, a very pleasant stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jun 2008

The air conditioning control was confusing apparently set...
The air conditioning control was confusing, apparently set at 0 degrees C, which could be adjusted by +/- 1, 2 or 3 degrees. Presumably the 0 degrees C was in fact a predetermined temperature, but nowhere was there any explanation of this.<br />Our daughter booked and payed for the room in advance, as a present, yet we were presented with a bill. This matter was unable to be sorted out before we left and thus remains to be resolved.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Jun 2008

We booked to stay here on a Friday...
We booked to stay here on a Friday night as we were attending a leaving party in London and didn't want to travel home late. My girlfriend checked into the hotel early and was offered a glass of champagne while she waited for the room to become available. An excellent start! The room was beautiful with a very comfortable bed and very good facilities. The bathroom was spotless with a huge, deep bath and a great shower. Unfortunately we didn't get to try the breakfast (included in price) as we were still feeling the effects of the night before. In light of this, we called guest services to arranga a late checkout and they couldn't have been more accommodating. In short, a first class hotel with service to match.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 28 May 2008

Beautiful interior Love the living room idea instead...
Beautiful interior. Love the living room idea instead of a reception and the complimentary breakfast choices were divine!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 May 2008

A stylish hotel in a great location Rooms...
A stylish hotel in a great location. Rooms are small but elegant. They mainly look out onto an atrium, so less view, but more silence. The cooling system wasn't quite adequate for a good night's sleep. Free minibar (water and juice drinks) was a great bonus. Complimentary breakfast in a New York-style diner two doors down from the hotel. Good range of options, but not executed to the standard that the indicated prices would warrant for anyone actually paying.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 May 2008

Rooms VERY small overpriced but excellent ...
Rooms VERY small overpriced but excellent
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Feb 2008

Hard to fault the Andaz at the weekend...
Hard to fault the Andaz at the weekend rate as a lot is included compared with other London hotels - very convenient and comfortable with good service and excellent included breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Jan 2008

Treated like royalty from the moment we checked...
Treated like royalty from the moment we checked in, until we left our bags on the day of checkout to go and sightsee. Was a valentines day treat and we loved it!<br />Check in staff very effiecient and friendly. Room was absolutaly amazing - very modern, plasma screen tv, huge bed, beautiful decor. Fantastic separate bathroom complete with robes and slippers and designer toiletries. Could borrow ipods for the speakers in the rooms which was a lovely touch. Fitness facilities were the best I have ever seen in a hotel.<br />Cannot wait to stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Nov 2007

I was very impressed The Hotel was convenient...
I was very impressed. The Hotel was convenient, efficient and friendly. The food was first class. Well done.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Nov 2007

We were flying to London City so this...
We were flying to London City so this hotel was on the "right side" of London for us - we got off at Bank and walked - not far. On this occasion, we took the bus a lot - Liverpool Street station of course, is right next door to the hotel and the buses were frequent . We were coming for a special birthday treat and I mentioned this in my e-mail - on checking in, we were upgraded which was a nice touch. We ate twice in the Terminus restaurant - for dinner, the menu was not huge, however we managed to find something and the food was tasty. We had breakfast on the Sunday morning - the restaurant was livelier than the night before and had a good choice. We had a thoroughly enjoyable stay and would book again. Staff were exceptionally friendly.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Nov 2007

Absolutely fantastic W have stayed in various hotels...
Absolutely fantastic. W have stayed in various hotels in london this is by far the nicest and also very conveniently located - It is situated right next to the liverpool street station. It has recently been refurbished and has been done so to and excellent standard. The staff were very helpful and couldn't do enough for their guests. We would definately recommend this to anyone and have already booked to stay there again at new year.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 21 Oct 2007

Comfortable recently refurbished room helpful staff good linen...
Comfortable recently refurbished room, helpful staff, good linen.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Oct 2007

Very nice hotel and welcoming staff I didn't...
Very nice hotel and welcoming staff. I didn't spend lot of time inside but it was nice and quiet. Meal prices seemed a bit steep though I didn't actually eat there...just from the menus. The rack prices are colossal but a heavily discounted rate 117 was pretty good for this quality.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Oct 2007

Lovely Hotel Would recommend for anyone who has...
Lovely Hotel! Would recommend for anyone who has a function in the city and wants somewhere to stay for the night.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 10 Oct 2007

Excellent hotel at an excellent rate a simple...
Excellent hotel at an excellent rate. a simple contemporary look. Nice a clean and tidy. excellent for spitalfields market and easy on the tube to anywhere in london.<br />Our room wasn't ready on arrival, but they were quick to give us drinks in the bar until it was ready and then came to fetch us - excellent service.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Oct 2007

Hotel was very nice but room small and...
Hotel was very nice but room small and nothing like the one in the pictures!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 9 Oct 2007

Great location near Liverpool street station and good...
Great location near Liverpool street station and good clean and trendy hotel. However, I would not class as a 5 star hotel. We had a few problems with check-in and the new reception area seemed slightly disorganised, but this could be down to teething problems with new computer systems.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Oct 2007

We upgraded to a king double and had...
We upgraded to a king double and had to ask for another room as it was tiny and had none of items described(chair etc) The room we were moved to was nearly twice the size and well worth upgrade. Thought we should have been given this first time!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Oct 2007

Food at Terminus was great value for money...
Food at Terminus was great value for money when choosing off set menu. Hotel location couldn't be better as it smack bang next to Liverpool Street Station. Room decor was classy, bed was comfy and bathroom was swanky. Only drawback was only having the option of a queen bed in a room when sharing - would be good to have choice of twin beds instead.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Oct 2007

The valet car parking is definitely worthwhile for...
The valet car parking is definitely worthwhile for 10 extra but make sure that you book it beforehand. The hotel is lovely and all the staff very helpful and friendly. I think one of the reception staff was new and took ages to check us out but apart from that everything was fine. Very convenient location. We had cocktails in Aurora (peaceful) and then went to the Champagne Bar (busy on Friday night) - both were good, pretty expensive but worth the money. We had a Queen double room and it was quite large with a bath. We didn't hear any noise from anyone else. TV is difficult to work unless you want to pay for anything - CDs are through the TV for 3 so probably best to bring your own! I would definitely stay here again, very luxurious and not that much more expensive than a budget hotel in London if you get a good deal on Late Rooms...
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Oct 2007

Great location comfortable contemporary modern hotel with very...
Great location, comfortable contemporary, modern hotel with very helpful staff.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Sep 2007

Noisy at night street and corridors in the...
Noisy at night (street and corridors in the hotel by guests late at nigth).<br />High class hotel but room not out of this world,should be bigger for that price.<br />TV channels: not many and some of them in poor quality of reception.<br />Scaffolding outside our window<br />Great location
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 25 Sep 2007

The hotel is extremely convenient located adjacent to...
The hotel is extremely convenient located adjacent to Liverpool Street tube / rail station. The room was very quiet, even though we were on floor 1, the same floor as the conference rooms. The decor was modern but smart with plasma TV, the beds and pillows comfortable and the bathroom very clean with great shower. All you need after a hard day on your feet.<br />The added advantage of being located in the financial quarter is that there are a lot of police and cameras around for top security and safety on the streets in the evenings.<br />I would definately be staying here again either for business or pleasure and would recomend it to anyone as a good base to see London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Sep 2007

Staying at the Great Easten is alsways a...
Staying at the Great Easten is alsways a pleasure . The change of ownership to Hyatt from Conran has been seamless except for the redsigned lobby area which is an inprovenment. It's out of the way for some tourist destinations ( hence the too good to miss weekend rate) but great for Hackney, Hoxton, Spitlefields and Islington etc
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Sep 2007

This hotel is very easy to get to...
This hotel is very easy to get to from Liverpool street station. Very professional check in service and the rooms are very comfortable. The hotel facilities are signposted around the hotel, but upon going to the restaurant / bar area for a mid morning coffee, we found nobody around to serve us, therefore forcing us to leave the hotel and get a coffee from the shop across the road!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Sep 2007

Very nice hotel we did however find it...
Very nice hotel we did however find it very confusing at times - Information about where resturants were was not avalable in the rooms or on the TV info system. We asked several staff who were very nice about it but didnt know where we could eat(which of the hotels bars/resturants was open ) We were told to ask at reception. (ground floor) This worked but it did mean we had to walk outside to get to it.<br />All this is easily solved by better information in the rooms either on the TV A-Z help or on paper in the room. Idealy both.<br />We did have a great weekend - staff were very friendly many thanks Julia Cameron
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Sep 2007

toilets very noisey when flushed ...
toilets very noisey when flushed
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Sep 2007

regretably our expectations amp experiences of star hotels...
regretably our expectations & experiences of 5 star hotels are above what they offered, our room was too cold and the expensive high tech climate control system meant that the temp could only be raised by 3 degrees, which still didnt warm the room sufficiently, good job the duvet was very nice, also the toilet broke and the sink blocked along with half of the hotel for 4 hours, not good for a travelodge let alone 5 stars. We only paid 120, ie weekend rate, glad i didnt waste 400+ in the week.<br />So if they fix the plumbing - and the air con ...... worth 120, but not more than 150 as you will feel over charged.<br />good bits - great location, marvelous lobby, valet parking worth every penny, nice beds
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2007

On arrival we were upgraded which was a...
On arrival we were upgraded which was a nice touch, hotel was immaculate and in superb position for the city, staff very friendly and efficient. I would highly recommend this hotel especially at the laterooms weekend rate.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 11 Sep 2007

The room was clean and well presented However...
The room was clean and well presented. However, the feather duvet burst on our first night and our sleep was interrupted by loud plumbing noises.<br />I was really looking forward to visiting the steam room, but it was closed throughout the duration of my stay, which was a disappointment.<br />Also, the room service was expensive and the breakfast was below adequate, they need to improve a great deal or promote it as a 4 star to avoid disappointment.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 4 Sep 2007

The value for money was only because we...
The value for money was only because we got this heavily discounted while the reception upgrade works were taking place. We also got upgraded to a king room. Lovely hotel, very impressed with facitilies. Great location next to Liverpool Street. Would definitely want to stay there again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Sep 2007

OK hotel Comfy bed Quiet room No tea...
OK hotel. Comfy bed. Quiet room. No tea or coffee making facilities which was a bit poor considering the price and the lack of breakfast.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Jul 2007

Great hotel in a great location Would definitely...
Great hotel in a great location. Would definitely use again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 2 Jul 2007

Fantastic hotel Rooms were very large for a...
Fantastic hotel. Rooms were very large for a London hotel, clean, comfortable with exceptionally comfortable beds. Service was great, and the breakfast was awesome both in terms of size and quality. We also had a meal in the restaurant which was lovely. Portion sizes were generous but not overly large, and cooked to perfection. I've stayed in some of the larger-named 'brand' hotels in London, and this knocks the socks off them. A truly memorable visit, and one that i intend on repeating whenever I need a place to stay overnight in London.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 26 Jun 2007

My wife and I used this hotel as...
My wife and I used this hotel as we needed to be up and away early the following morning to Essex to pick up our children from their Grand-Parents (a rare chance for us to have a night out by ourselves!) and the proximity of the hotel to the mainline stations was a significant bonus, not that you would have been aware of any train noise! We only used the hotel as a "stop-over" and therefore could not comment on any of the other services available as we did not use them, but surrice to say, the room was superb. All of the items that would need when travelling light were there, hair dryers, shampoos, soaps, fluffy towels and robes and the most luxurious sheets on the bed!! We were very fortunate to have been offered a great deal by using Late Rooms so the hotel was fantastic value for money. Throughly recommended.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Jun 2007

We were thoroughly impressed with this hotel the...
We were thoroughly impressed with this hotel, the interior is stunning and very well maintained. The rooms were comfortable, we even had an upgrade on arrival to the King, which was a bonus, especially as it was such good value, considering the standard and location of the hotel. We had a weekend planned hanging out in shoreditch, brick lane and spitalfields and the hotel proved to be the perfect stopover, would definitely recommend it..
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 May 2007

This is a lovely hotel which displays the...
This is a lovely hotel which displays the qualities you would expect. Not cheap but worth every penny.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2007

A quality hotel with superb service friendly and...
A quality hotel, with superb service; friendly and efficient staff. The week end price of the room was great value for this standard of hotel. Good access to transport and in walkiing distance of many traditional London attractions. Would certainly stay here again
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2007

The staff were very pleasant and the room...
The staff were very pleasant and the room was clean and in good condition. I was most impressed with the ipod docking station even though I brought my own.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 May 2007

Great value at the price Laterooms get for...
Great value at the price Laterooms get for you. A lovely hotel with all the little extras that you need and want!<br />Was upgraded to a kingsize room and the bed was huge - The decor was first class as it should be in a 5* Hotel.<br />Can't wait to stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Apr 2007

The hotel is in a great place right...
The hotel is in a great place, right next to Liverpool Street station. Very easy to find. They upgraded us on arrival, which was great, so had a massive bed! It was extremely comfy, the sheets and duvet were beautifully soft. Very nice fluffy towels, robe and slippers too, and great bathroom. The air con was a little noisy but that's about the only moan about the room. Had breakfast in Terminus brasserie the next morning, very nice. Would definitely stay here again, and can't really fault it.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 17 Apr 2007

This hotel was absolutely amazing Booked it as...
This hotel was absolutely amazing! Booked it as a finish off to a surprise for the girlfriend and was just perfect, best hotel I've ever stayed in. I went for the more expensive room and wow! Really, really impressed. Staff were fantastic too. Thank you!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Mar 2007

Everything about this place is fantastic - really...
Everything about this place is fantastic - really like it
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Mar 2007

Outstanding value for a weekend break The location...
Outstanding value for a weekend break. The location was great for us as we needed a base close to the City and Spitalfields for visiting our Son. Although quiet at weekends, the area has much to offer for those looking for more than the usual tourist sites.<br />The locatuion is opposite Liverpool Street Tube and Mainline station and was perfect. A special mention to the staff who were helpful, cheerful and professional. Hola Paco de Valencia y Ricardo de Venezuala.<br />We took three rooms for a mixed age group ( Twenties, Fifties and my 75 Year old Mother in Law ) and the hotel was great for us all. Although possibly difficult to implement, weekend prices on the minibar would be a good idea as those of us at weekends whilst appreciative of the fact that we are getting 4 star quality tend to religiously avoid the use of it. Now if I had had an expense account.....!<br />A word to others - please dont go here too often , Hyatt might put the weekend prices up :)
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Mar 2007

Great location ...
Great location
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 13 Mar 2007

The hotel could not be more convenient for...
The hotel could not be more convenient for Liverpool Street Station, and had a classy contemporary feel to it. My only gripe was that I phoned in the morning to ask if an early check-in was possible and was assured that this would be fine. However when I arrived at 1pm I was told that there would be at least an hour's wait for a room, and they had no record of my earlier request. This meant that once I managed to get a room I had to get changed for a wedding in about 2 minutes flat! The room was fine though - nice sheets, good information packs. But I did miss tea and coffee making facilities and an iron and ironing board.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 6 Mar 2007

Only fault was that many of the surrounding...
Only fault was that many of the surrounding bars/restaurants were closed for the weekend so choice was limited.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 1 Mar 2007

The GEH deal i booked through late rooms...
The GEH deal i booked through late rooms was excellent value for money. Great location, clean modern rooms with the best hotel beds ever.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Feb 2007

Excellent hotel Stay here if you are looking...
Excellent hotel. Stay here if you are looking for a special treat. Excellent rooms with docking station, lcd tv, great mini bar, fluffy robes, umbrella if you venture and it rains....<br />Would stay here again!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 27 Feb 2007

We stayed for one night and were very...
We stayed for one night and were very pleased with the experience. The receptionist took the trouble to take us to our room and show us the facilities - a nice welcoming touch which reflected the attitude of all personnel with whom we had contact.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 22 Feb 2007

The room and service were very good apart...
The room and service were very good apart from the in-room entertainment which had been advertised as including CD and DVD players. However the equipment had been updated so that it was only i-Pod compatible for music and films were charged individually at 10 each. The television was subject to intermittent faults. This was a disappontment in an otherwisw excwllent stay.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 20 Feb 2007

I was quite amazed that the bar closed...
I was quite amazed that the bar closed for residents at 1am & that unless you paid your room bill by credit card, NOT DEBIT CARD, you could not charge anything to your room!! This was a major pain, because you had to draw cash out of a cash machine across the road to pay for anything! & my company only have debit cards, so I will now have to write out a claims form and submit the receipts, this in turn costs us money as the bank charge us to draw cash, which defeats the object of a debit card ! So I will not be staying at the Great Eastern again. Too much hassle
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Feb 2007

Fantastic value for money We were upgraded to...
Fantastic value for money. We were upgraded to a King Room and all I can say is wow. The room was massive! The service was fantastic, and the overall experience was second to none. Highly, highly recommend this hotel!!.........Only caveat to that is parking! Book in advance or expect a twenty minute walk to the carpark!!!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 12 Feb 2007

We would recommend the hotel for its great...
We would recommend the hotel for its great location. Would suggest that people eat elsewhere as food was terribly overpriced-<br />22.50 for a cooked breakfast-they're having a laugh!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 8 Feb 2007

The Great Eastern is fabulous Modern lovely hotel...
The Great Eastern is fabulous. Modern lovely hotel with not too high prices (if booked through Laterooms). Have stayed twice and enjoyed it every time. Only complaint is that breakfast is very expensive but oh well, in for a penny, in for a pound...<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 7 Feb 2007

Overall Excellent food as good as it gets...
Overall Excellent, food as good as it gets... superb
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 30 Jan 2007

It's not easy to get a hotel right...
It's not easy to get a hotel right but the Great Eastern manages it with apparent ease. Wonderful design, friendly and efficient service, great food and probably the best bathroom I've ever seen in a hotel!! Will definitely stay again.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 23 Jan 2007

excellent location lt br gt excellent facilities ...
excellent location<br />excellent facilities
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 16 Jan 2007

The hotel is conveniently placed directly next to...
The hotel is conveniently placed directly next to Liverpool Street station close to Londons top attractions or within easy reach of them. The rooms were well presented and were shown to our room as it was our first visit which was a nice touch. Regrettably there was a party that night and were allocated internal rooms which faced out directly over the atrium area where the party was held which meant that it was very noisy until it finished in the early hours. Perhaps the hotel should warn guests in this is going on and allocate rooms accordingly. There was only one pair of guest slipers and no mosituriser which was dissappointing after the bath/shower. The choice of restaurants looked good but decided to try East end hospitality and went to Brick lane for a curry. Overall a good hotel but would be more specific when booking next time.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 15 Jan 2007

Excellent hotel and very good value for money...
Excellent hotel, and very good value for money compared to other hotels that we looked at (stayed New Year's Eve) .<br />Can't comment on restaurants, bars etc as they were closed on New Year's Eve, but the room was very nice and clean - the widescreen TV, DVD player and stereo in the room were a surprise and more than we were used to.<br />The location of the hotel was perfect for getting around the city, being approximately 100 yards from Liverpool St station made it easy to find.<br />
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 3 Jan 2007

The lack of tea coffee facilities in the...
The lack of tea/coffee facilities in the room was disappointing.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 19 Dec 2006

The hotel was lovely and the room spacious...
The hotel was lovely and the room spacious. Disappointed that there was no complimentary tea and coffee in the room- a little mean for a 5* hotel.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2006

I will be returning as soon as possible...
I will be returning as soon as possible. It is a beautiful hotel and I can not recommend it highly enough.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2006

Very modern hotel very clean and bright breakfast...
Very modern hotel very clean and bright, breakfast expensive - there are lots of places around Spitalfields to eat if that puts you off. The best part about the room was the bed- beautiful linen and duvet. Room temprature controls were perfect too ( unlike many hotels I have stayed in. The hotel is in a perfect central location for the City area, not far from Tower Bridge and many other landmarks. Great for all tube connnections.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2006

Superb from the moment I walked through the...
Superb from the moment I walked through the door until I left. Quality rooms and facilities. Didnt eat there - breakfast seem a bit pricey but loads of eating places in the area.<br />Staff extremely helpful and friendly. I would really recommend this hotel to anyone - I know I will be going there again!<br />One word of warming!!!!!!!!!!! Avoid the champagne bar or risk a serious serious hangover!
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 18 Dec 2006

In terms of moments of truth the first...
In terms of moments of truth, the first one is when you arrive at a hotel. We arrived in a black cab and despite an idle doorman standing outside, no-one opened the cab door or offered to carry our bag into the hotel or to our room, even once we'd checked in. <br />We'd mentioned that it was our wedding anniversary and so had been upgraded, which was nice, and our room was attractive and tastefully done with a fantastically comfortable huge double bed (check the size, ours was 200 x 200). There's no kettle, which is a pain if you're an instant coffee addict as I am, but I'm sure most people don't mind this. <br />Room service was ok, although a bit surly on the phone: "I'll see what I can do" was the answer to one, perfectly reasonable request, and they also failed to deliver a newspaper when we asked for it on Sunday (and I wanted to read it WITH breakfast, dammit.) When it did come, after the second time of asking, it was the wrong paper, I wanted The Sunday Times and they brought The News of The World, which isn't the same thing at all. But I hadn't booked these in advance so maybe I'm being extra picky. <br />Despite these small niggles, The Great Eastern is in a fantastic location and is within strolling distance of the Tate Modern, Brick Lane and lots of central London. It's also fab if, as I do, you love The City during the weekend when it's quiet. <br />The service lets the Great Eastern down in my opinion: it's a five star hotel with four star service and although I'd have been cross had I paid full price, as long as you get a bargain on Laterooms you'll be happy here. At 120 a night for a huge room in central London I'm not complaining AT ALL, at 500 I might have been.
Reviewed by an anonymous guest; Reserved via LateRooms.com; Reviewed in 12:00 5 Dec 2006

The service is awful For the price they...
The service is awful. For the price they charge, you can get a much better room in the City with friendlier and more accommodating staff. The rooms are just ok, and the food in most of their restaurants is very very mediocre.
Reviewed by rob allen; Reviewed in 11:14 28 Aug 2003

Thank you for a very nice stay it...
Thank you for a very nice stay, it was a suberb hotel to stay in with a very friendly service. I would definately go back again.
Reviewed by Miss Punter; Reviewed in 03:30 18 Aug 2002

Professional and friendly service Superb architecture and design...
Professional and friendly service.
Superb architecture and design.
Great rooms.
Fantastic breakfast.

Reviewed by Yvonne Rogers; Reviewed in 09:30 28 Nov 2001