This trip I traveled individually so I booked a single room. The hotel is very near the Kings Cross St Pancras station. Just about a minute I could walk and drag my luggage to a door with a castle-like logo, which is the front door of the hotel. The receptionist is nice, and the front desk has many leaflets for traveling information.
Step up the stairs came to my single room. Although at a first glance it was small where I could barely fit my suitcase in, the facilities provided are very much appreciated as it provides WiFi, TV, and water kettle, and they look pretty new. The bathroom was clean, and shower facility is easy to control with sufficient water pressure. The bed is moderately soft / hard, so it is more suitable for my back (it is the most comfortable mattress out of the hostels I tried throughout my trip to Europe). In the morning, the breakfast was served downstairs and the staff were nice. I could have choices of English breakfast and Continental breakfast, and the breakfast was prepared quite fast.
The only downside is the noise from the street could be clearly heard, as my room is located just above the front door. Other than this point, the hotel is overall pretty decent for the price.
Summary
Customer Service
Quality of Room
Quality of Food
Cleanliness of Hotel
Value for Money
Family Friendly