Overall Rating
Wonderful experience the staff made our first wedding anniversary very special & memorable. Thankyou
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My daughter and I stayed for a shopping weekend. The apartment was amazing and nothing was too much trouble for the staff who were very friendly. It is one of the very nicest hotels I have stayed in.
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Having stayed in several other hotels in the Taj chain overseas we knew what to expect from 51. We were not disappointed. Every member of staff we met were courteous and couldn't do more for us.
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From the moment we arrived, my wife and I were treated with respect, friendliness and a warmth rarely experienced nowadays. The accommodation was superb and the food enjoyed in Bistro 51 was perfect. That little extra plate of complimentary chocolates for my wife's birthday was the icing on the cake. Throughly recommended and we will certainly be coming back for more!
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Fantastic. Excellent location. Great Rooms. Wonderful staff. The very best service.
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Loved this hotel - staff very friendly - room was spotless and very large. Quiet also.
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First class hotel, first class service and first class accommodation. Thank you for making our stay so special.
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The room was perfect for what we wanted but unfourtunatly the waiting staff were rude and abrupt. We were ignored when we were waiting outside for service and when we eventually found someone to serve drinks we were told that we have to go and ask someone else. When we did find someone else we were told that the bar was closing and that we would have to pay now for the two drinks that we had. Not what you would expect for a 5* hotel. Newspapers weren't delivered as promised.
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We stayed at 51 last weekend, as a special trip to London to see the Ballet at the Royal Opera House. From the description on Late Rooms we were expecting something closer to Covent Garden, but in hindsight we are so glad that it was 51 we stayed at. I seriously doubt that you could find a hotel (it's suites really) with better service ANYWHERE in London. And I don't mean pathetic shoe grovelling either - the staff there were genuinely friendly and chatty, putting people like us who were unaccustomed to that level of service, completely at ease.
We loved this hotel from the moment we arrived, staff where very helpful and informative. We loved the fact that this hotel is central but is tucked away in it's own courtyard garden. We had a really super room, it was very comfortable and well equiped with kitchen and mini bar with everything!!!!! Breakfast was an experence in itself, with great choice and super food. We will stay at this hotel again.
SummaryWonderful experience the staff made our first wedding anniversary very special & memorable. Thankyou Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Wayne B The room was perfect for what we wanted but unfourtunatly the waiting staff were rude and abrupt. We were ignored when we were waiting outside for service and when we eventually found someone to serve drinks we were told that we have to go and ask someone else. When we did find someone else we were told that the bar was closing and that we would have to pay now for the two drinks that we had. Not what you would expect for a 5* hotel. Newspapers weren't delivered as promised. Customer Service Quality of Room Quality of Food Cleanliness of Hotel Value for Money Family Friendly
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Reviewed by Kim Donnelly Reviews can only be left by customers of Hotels-London.co.uk and LateRooms.com who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting. All reviews posted are the opinions of people who have stayed at this accommodation, not of Hotels-London.co.uk. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.
